Refund & Returns Policy
Last updated: May 2026
Returns
You have 14 calendar days to return an item from the date you received it. Items must be unused, sealed, and in original packaging.
Non-Returnable Items
- Opened or used refrigerant gas cylinders (F-Gas regulations)
- Special order or clearance items
- Hazardous materials once unsealed
Refunds
Once your return is inspected and approved, we will process your refund to your original payment method within 5–10 working days.
Shipping Returns
Return shipping costs are your responsibility. Original shipping charges are non-refundable.
Damaged or Defective Items
Contact us within 48 hours of delivery: info@refrigerantgassuppliesltd.com or +44 7988 028925.
Contact Us
Refrigerant Gas Supplies Ltd, Asdale Road, Wakefield, Yorkshire WF2 7EQ | info@refrigerantgassuppliesltd.com | +44 7988 028925